Tozlu Öztay, E. And Timuray, T. 2020. IMPORTANCE OF EXPECTATIONS AND PERCEPTIONS OF EMPLOYEES IN COMMUNICATION ON DETERMINATION OF INTERNAL COMMUNICATION QUALITY- CASE OF BANKING SERVQUAL ANALYSIS. Social Sciences Studies Journal , vol.6, no.74 , 5140-5156.

Tozlu Öztay, E., & Timuray, T., (2020). IMPORTANCE OF EXPECTATIONS AND PERCEPTIONS OF EMPLOYEES IN COMMUNICATION ON DETERMINATION OF INTERNAL COMMUNICATION QUALITY- CASE OF BANKING SERVQUAL ANALYSIS. Social Sciences Studies Journal , vol.6, no.74, 5140-5156.

Tozlu Öztay, EMEL, And TAYFUN TİMURAY. "IMPORTANCE OF EXPECTATIONS AND PERCEPTIONS OF EMPLOYEES IN COMMUNICATION ON DETERMINATION OF INTERNAL COMMUNICATION QUALITY- CASE OF BANKING SERVQUAL ANALYSIS," Social Sciences Studies Journal , vol.6, no.74, 5140-5156, 2020

Tozlu Öztay, EMEL T. And Timuray, TAYFUN. "IMPORTANCE OF EXPECTATIONS AND PERCEPTIONS OF EMPLOYEES IN COMMUNICATION ON DETERMINATION OF INTERNAL COMMUNICATION QUALITY- CASE OF BANKING SERVQUAL ANALYSIS." Social Sciences Studies Journal , vol.6, no.74, pp.5140-5156, 2020

Tozlu Öztay, E. And Timuray, T. (2020) . "IMPORTANCE OF EXPECTATIONS AND PERCEPTIONS OF EMPLOYEES IN COMMUNICATION ON DETERMINATION OF INTERNAL COMMUNICATION QUALITY- CASE OF BANKING SERVQUAL ANALYSIS." Social Sciences Studies Journal , vol.6, no.74, pp.5140-5156.

@article{article, author={EMEL TOZLU ÖZTAY And author={TAYFUN TİMURAY}, title={IMPORTANCE OF EXPECTATIONS AND PERCEPTIONS OF EMPLOYEES IN COMMUNICATION ON DETERMINATION OF INTERNAL COMMUNICATION QUALITY- CASE OF BANKING SERVQUAL ANALYSIS}, journal={Social Sciences Studies Journal}, year=2020, pages={5140-5156} }