Balkan and Near Eastern Journal of Social Sciences, ss.106-115, 2022 (Hakemli Dergi)
: Businesses that want to gain a competitive advantage in the globalizing world can gain superiority over their
competitors with various applications. Mentoring, with its career and psychosocial functions, which increases professional
success, personal development, leadership development, organizational efficiency, and effectiveness, has become one of the
practices of businesses with its new management approach. The new employee who undergoes efficient mentoring training
will be able to adapt to the organization more easily, mistakes caused by inexperience will decrease, customer satisfaction
and customer loyalty will increase. The individual will feel better psychologically, physiologically, and sociologically, and will
increase his organizational performance while increasing his performance. Mentoring is widely used in all sectors, especially
the service sector, and is seen as a competitive advantage. Even in the same institution, mentoring practice varies according
to the mentor. Mentoring is an important research area that needs to be researched and developed in this context.