Service Failures and Recovery Strategies in the Tourism Sector


, Esen O.

in: Gastronomy Attractions and Practices in Tourism, İrfan Yazıcıoğlu,Alper Işın,Özgür Yayla,Fuat Bayram,Rabia Bölükbaş, Editor, Peter Lang Gmbh, Berlin, pp.121-134, 2023

  • Publication Type: Book Chapter / Chapter Vocational Book
  • Publication Date: 2023
  • Publisher: Peter Lang Gmbh
  • City: Berlin
  • Page Numbers: pp.121-134
  • Editors: İrfan Yazıcıoğlu,Alper Işın,Özgür Yayla,Fuat Bayram,Rabia Bölükbaş, Editor
  • Istanbul Gelisim University Affiliated: Yes