Akademik Veri Yönetim Sistemi
2. ULUSLARARASI WRITETECH YAPAY ZEKA ÇAĞINDA SOSYAL BİLİMLER VE SAĞLIK BİLİMLERİ KONGRESİ, İstanbul, Türkiye, 21 - 23 Şubat 2025, ss.2, (Özet Bildiri)
Technology anxiety, often referred to as digitization anxiety or tech anxiety, is defined as an emotional response characterized by feelings of discomfort, tension, or fear associated with the use or thought of using technology. This anxiety can manifest due to various factors, including the rapid pace of technological advancements and the pressure to adapt to new tools and systems in both personal and professional contexts. AI Literacy refers to the competencies we will all need as a foundation in a world that is enhanced with AI technologies This study aims to examine the impact of technology anxiety on artificial intelligence (AI) literacy. Conducted with 218 employees working in the service sector in Istanbul, the research investigates the relationship between participants' anxiety toward technology and their AI literacy levels. Data were collected through an online survey with voluntary participants and analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. Technology anxiety was measured using the scale developed by Wilson et al. (2022), while AI literacy was assessed through the scale developed by Wang et al. (2023) and adapted into Turkish by Polatgil and Güler (2023). The findings indicate a significant negative relationship between technology anxiety and AI literacy (β = -0.619, p < 0.001), suggesting that individuals with higher levels of technology anxiety tend to have lower AI literacy levels. This study provides valuable insights into how technology anxiety affects individuals' adaptation to digitalization processes. The results highlight the need for strategies to enhance individuals’ technological competencies and emphasize the importance of structuring AI-related training programs in ways that reduce anxiety.