The Role of Artificial Intelligence Anxiety in the Relationship Between Organizational Learning and Performance in Organizations


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Şeker C., Kılıçaslan S., Karalinç T., Kaya A.

Romaya Journal: Researches on Multidisciplinary Approaches, vol.2025-April, no.1, pp.77-86, 2025 (Scopus) identifier

Abstract

The purpose of this study is to investigate the mediating role of artificial intelligence (AI) anxiety in the relationship between organizational learning and per-formance. The study sample consists of employees from the healthcare sector, specifically those emplo-yed at a private hospital in Istanbul. Data were obtained from 177 healthcare employees through the survey method. Statistical analyses were performed using SPSS 27 software, ensuring a 95% confidence interval. Initially, a normality test was conducted to examine the data distribution. Subsequently, a reliability analysis was carried out to ensure the data-set’s consistency, and an exploratory factor analysis (EFA) was applied to evaluate the factor structure. A correlation analysis was performed to determine the relationships between variables, followed by hierar-chical regression analysis to assess the mediating role. The findings of the study demonstrate that AI anxiety does not have a significant mediating effect on the relationship between organizational learning and performance. These results suggest that the impact of AI anxiety on organizational dynamics requ-ires further investigation. Given that AI anxiety can adversely influence organizational learning and re-duce overall performance, organizations must take appropriate measures to mitigate concerns related to AI.