DETERMINING THE STABLE AND CONTINUOUS ANXIETY LEVELS OF EMPLOYEES IN THE SERVICE SECTOR DURING THE COVID-19 PANDEMIC PERIOD: A FIELD STUDY EXAMPLE

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Erdal N.

ACADEMIC SOCIAL RESOURCES JOURNAL, cilt.5, sa.18, ss.549-561, 2020 (Hakemli Dergi)

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 5 Sayı: 18
  • Basım Tarihi: 2020
  • Dergi Adı: ACADEMIC SOCIAL RESOURCES JOURNAL
  • Derginin Tarandığı İndeksler: Other Indexes
  • Sayfa Sayıları: ss.549-561
  • İstanbul Gelişim Üniversitesi Adresli: Hayır

Özet

Coronovirus first appeared in Wuhan, China, as a viral pneumonia finding. It spread all over the world in a short time, causing many people to get sick and die. A pandemic was declared by the world health organization. Various measures and regulations have been made to prevent epidemics all over the world. Economic, social, political, cultural regulations and various rules were introduced throughout the country and the world. Instead of the usual social consciousness, methods of compulsory social isolation were applied. The most affected by these was the service sector. This study was conducted with 220 people working in various service sectors (health, tourism, finance and freelance) in the Marmara region. In order to measure the anxiety created by the COVID-19 Pandemic in the service sector, the State-Trait Anxiety Inventory (STAI) Scale developed by Speilberger et al. According to the analysis result, gender, marital status and state anxiety of employees in all sectors were found to be low and their trait anxiety quite high.

Coronovirus first appeared in Wuhan, China, as a viral pneumonia finding. It spread all over the world in a short time, 

causing many people to get sick and die. A pandemic was declared by the world health organization. Various measures 

and regulations have been made to prevent epidemics all over the world. Economic, social, political, cultural 

regulations and various rules were introduced throughout the country and the world. Instead of the usual social 

consciousness, methods of compulsory social isolation were applied. The most affected by these was the service sector. 

This study was conducted with 220 people working in various service sectors (health, tourism, finance and freelance) 

in the Marmara region. In order to measure the anxiety created by the COVID-19 Pandemic in the service sector, the 

State-Trait Anxiety Inventory (STAI) Scale developed by Speilberger et al. According to the analysis result, gender, 

marital status and state anxiety of employees in all sectors were found to be low and their trait anxiety quite high.