Investigating the Nexus of Service Quality and Customer Loyalty in Banking Industry via the Mediating Role of Customer Satisfaction
Academic Journal of Economic Studies, vol.4, pp.167-176, 2018 (Peer-Reviewed Journal)
- Publication Type: Article / Article
- Volume: 4
- Publication Date: 2018
- Journal Name: Academic Journal of Economic Studies
- Page Numbers: pp.167-176
- Istanbul Gelisim University Affiliated: No