Explanatory investigation of the moderating role of employee proactivity on the causal relationship between innovation-based human resource management and employee satisfaction

Lasisi T. T., Eluwole K. K., Ozturen A., Avci T.

Journal of Public Affairs, vol.20, no.2, 2020 (ESCI) identifier

  • Publication Type: Article / Article
  • Volume: 20 Issue: 2
  • Publication Date: 2020
  • Doi Number: 10.1002/pa.2051
  • Journal Name: Journal of Public Affairs
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus, Academic Search Premier, IBZ Online, International Bibliography of Social Sciences, ABI/INFORM, Business Source Elite, Business Source Premier, Communication & Mass Media Index, PAIS International, Political Science Complete, Public Affairs Index, Sociological abstracts
  • Istanbul Gelisim University Affiliated: Yes

Abstract

In this paper, combinations of structural equation modeling and moderated-hierarchical regression were used to examine the causal influence of organization-driven innovation-based human resource management on employee satisfaction among passenger-contact employees in Nigeria. Further, we investigated the role that employee's proactivity plays in the aforementioned causal relationship. Specifically, our result implied that with higher levels of proactivity, passenger-contact employees benefited more from the positive contribution of innovative human resource management than when proactivity is low. Theoretical and practical implications are suggested.