The 14th InTraders International Conference on Multidisciplinary Studies, Sakarya, Türkiye, 27 - 28 Ekim 2025, ss.1-16, (Tam Metin Bildiri)
Abstract:
Emotional
intelligence (EI) is essential for effective communication and
relationship-building. Integrating EI into artificial intelligence (AI) enables
machines to recognize and respond to human emotions, transforming interactions
from transactional to empathetic. This paper examines AI-driven real-time
emotion recognition, which interprets emotional signals from facial
expressions, voice, and physiological cues using machine learning, natural
language processing, and affective computing.
Applications span
healthcare, education, customer service, and leadership, improving emotional
support and engagement. Ethical considerations, including data privacy,
algorithmic bias, and emotional influence, are also addressed. The findings
suggest that emotion-aware AI can enhance psychological safety, foster empathy,
and promote meaningful human-machine interactions. The study concludes by
recommending ethical oversight and further research to advance responsible
development of emotion-sensitive AI.
Keywords: Emotional Intelligence, Artificial
Intelligence, Real-Time Emotion Recognition, Human-Machine Interaction,
Emotion-Aware Systems