CRISIS MANAGEMENT IN HEALTH SERVICES


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Kaya A.

Management of Special Areas in Public Administration, Bekir PARLAK,Kadir Caner DOĞAN, Editör, Livre de Lyon, Lyon, ss.73-82, 2023

  • Yayın Türü: Kitapta Bölüm / Araştırma Kitabı
  • Basım Tarihi: 2023
  • Yayınevi: Livre de Lyon
  • Basıldığı Şehir: Lyon
  • Sayfa Sayıları: ss.73-82
  • Editörler: Bekir PARLAK,Kadir Caner DOĞAN, Editör
  • İstanbul Gelişim Üniversitesi Adresli: Evet

Özet

Introduction

‘To be clear and open in crises, to solve problems It is important not to put it off and to try to resolve it by talking.’ (Nevzat Tarhan)

I ndividuals and businesses are open systems in constant relationship with their environment. Therefore, there is change in the social, cultural, economic and political structure of every society. Globalization, the development of technology and the transition to the information society are driving the age we live in to a rapid change. Therefore, it is inevitable to keep pace with change in order for businesses and organizations to survive. There is no escaping change and the crisis it creates, but the question is when and how to make change. While change enables businesses and societies to develop, it also creates new problems and tensions. It is inevitable that both institutions and individuals will show resistance to this tension and crisis. In the face of this resistance, people experience conflict both individually and institutionally during the change phase. When these problems multiply one after the other and cannot be solved, they cause major crises.