The Impacts of Complaint Satisfaction on Corporate Reputation Negative Word of Mouth Communication Intention and Repurchase Intention

Copy For Citation

Duygun A., Menteş S. A.

BJSS Balkan Journal of Social Sciences / Balkan Sosyal Bilimler Dergisi, vol.4, no.8, pp.108-120, 2015 (Peer-Reviewed Journal)

• Publication Type: Article / Article
• Volume: 4 Issue: 8
• Publication Date: 2015
• Journal Name: BJSS Balkan Journal of Social Sciences / Balkan Sosyal Bilimler Dergisi
• Journal Indexes: Sobiad Atıf Dizini
• Page Numbers: pp.108-120
• Istanbul Gelisim University Affiliated: Yes