Assoc. Prof. AYŞE MERİ&#199; YAZICI

JOURNAL OF ENTREPRENEURIAL RESEARCHERS (JER) , vol.4, no.2, pp.1-20, 2026 (Peer-Reviewed Journal)

5. The role of R&D and innovation on income inequality: A study with discriminant analysis

ÇİÇEKLİOĞLU H., Özkan A., YAZICI A. M.

JOURNAL OF ORGANISATIONAL STUDIES AND INNOVATION , vol.13, no.1, pp.67-82, 2026 (ESCI)

6. Do digitalization and technological innovation foster the achievement of the sustainable development goals? Evidence from EU’s newer member states

YAZICI A. M., ÖZTIRAK M., Bayram V.

Journal of Enterprise Information Management , vol.39, no.3, pp.1287-1307, 2026 (SSCI, Scopus)

7. Örgütsel Adalet ile Örgütsel Bağlılık Arasındaki İlişki: Mini Bir Meta Analiz

Hitit Sosyal Bilimler Dergisi (Online) , vol.19, no.1, pp.451-470, 2026 (TRDizin)

8. The Moderating Role of Perceived Internal Marketing Activities in Call Centre Employees’ Artificial Intelligence Anxiety and Organisational Commitment

YILDIZ A., YAZICI A. M., Can Kırgız A., Doymaz H.

İstanbul Gelişim Üniversitesi Sosyal Bilimler Dergisi , vol.13, no.1, pp.42-53, 2026 (TRDizin)

9. THE IMPACT OF TRANSFORMATIONAL LEADERSHIP IN ARTIFICIAL INTELLIGENCE-BASED ORGANIZATIONS: A META-ANALYSIS

Doğuş Üniversitesi Dergisi , vol.27, no.1, pp.648-664, 2026 (TRDizin)

10. Digital Transformation as a Catalyst or Constraint? Unpacking SDG Progress in the Next-11 Economies

YAZICI A. M., DOĞAN M.

Sustainable Development , 2026 (SSCI, Scopus)

11. Uncovering Nonlinear Dynamics Between Green Bonds and the SDGs: Evidence Across All 17 Goals

YAYMAN D., Bayar M., YAZICI A. M., YILMAZ O.

Sustainable Development , 2026 (SSCI, Scopus)

12. A logistic optimization system inspired by the migration route planning abilities of storks: A new model

ÇİÇEKLİOĞLU H., YAZICI A. M., AKDEMİR ÖMÜR G.

Environmental Research & Technology , vol.9, no.1, pp.33-40, 2026 (Scopus, TRDizin)

13. Climate actions toward achieving environment and climate goals in Brazil: Insight from trilemma policies of climate financing, innovation, and transition

NTOM UDEMBA E., DOĞAN M., YAZICI A. M., Nkwor M. C.

Energy and Environment , 2026 (SSCI, Scopus)

14. THE RELATIONSHIP BETWEEN JOB SATISFACTION AND EMPLOYEE MOTIVATION: AN EXAMINATION WITH META ANALYSIS METHOD

Journal of Global Strategic Management , vol.9, no.2, pp.109-120, 2026 (Peer-Reviewed Journal)

15. AI-BASED WASTE CLASSIFICATION AND ROUTING SYSTEM: SMART CAMPUS APPLICATION

Karçık N., Kaymaz D., YAZICI A. M.

Scientific Journal of Space Management and Space Economy , vol.5, no.2, pp.1-14, 2025 (Peer-Reviewed Journal)

16. Fueling the Future: The Impact of Venture Capital on AI Compute Start-Ups and Sustainable Innovation

ÇELİK R., ÇİÇEKLİOĞLU H., YAZICI A. M.

Turkish Studies - Economics, Finance, Politics , vol.20, no.4, pp.2191-2214, 2025 (TRDizin)

17. Do renewable energy and geopolitical risk affect industrial productivity in Turkey: Evidence from Quantile on Quantile and causality in quantiles approach

DOĞAN M., Saadaoui H., Omri E., Ullah A., YAZICI A. M.

Sustainable Futures , vol.10, 2025 (Scopus)

18. Data Storage and Management System Using Spider Web Structure: A New Model

YAZICI A. M., ÇİÇEKLİOĞLU H.

JOURNAL OF POLYTECHNIC-POLITEKNIK DERGISI , vol.28, no.5, pp.1-12, 2025 (ESCI, TRDizin)

19. Artificial Intelligence (AI) and Employee Adaptation: Development and Validation of a New Scale

ÇİÇEKLİOĞLU H., YAZICI A. M., ÖZTIRAK M., YILMAZ O.

Researches on Multidisciplinary Approaches , vol.5, no.2, pp.1-20, 2025 (Peer-Reviewed Journal)

20. The Moderating Role of Social Intelligence in the Effect of Psychological Capital on Employee Performance

YAZICI A. M., Özkan A.

Optimum Ekonomi ve Yönetim Bilimleri Dergisi , vol.12, no.2, pp.291-303, 2025 (TRDizin)

21. The Effect of Organizational Silence on Burnout: A Meta-Analysis Approach

AKDEMİR ÖMÜR G., Çitli İ. İ., ÖZTIRAK M., ÇİÇEKLİOĞLU H., YAZICI A. M.

Journal of Organizational Behavior Review , vol.7, no.2, pp.157-170, 2025 (Peer-Reviewed Journal)

22. Corporate Governance and Financial Performance: Case Study Banks in Turkey

Erben Yavuz A., Doğan M., Yazıcı A. M.

INTERNATIONAL JOURNAL OF CONTEMPORARY ECONOMICS AND ADMINISTRATIVE SCIENCES , vol.15, no.1, pp.22-36, 2025 (ESCI)

23. The Mediating Role of Organizational Agility between Organizational Performance and Sustainable Competitive Strategies

Yazıcı A. M., Özkan A., Yalçın Y.

Journal of emerging economies and policy (Online) , vol.10, no.1, pp.109-121, 2025 (TRDizin)

24. The Mediating Role of Ethical Leadership in the Effect of Psychological Climate on Work Engagement

International Journal of Business and Economic Studies , vol.7, no.2, pp.93-112, 2025 (Scopus, TRDizin)

25. THE EFFECT OF POWER DISTANCE AND WORKPLACE HAPPINESS ON JOB PERFORMANCE: A STUDY ON BANK EMPLOYEES

ÇİÇEKLİOĞLU H., YAZICI A. M., ÖZTIRAK M., AKDEMİR ÖMÜR G.

Journal of Management Theory and Practices Research , vol.6, no.1, pp.115-128, 2025 (Peer-Reviewed Journal)

26. Governing the Green Transition: The Role of Artificial Intelligence, Green Finance, and Institutional Governance in Achieving the SDGs Through Renewable Energy

Georgescu I., YAZICI A. M., Bayram V., ÖZTIRAK M., TOY A., DOĞAN M.

Sustainability (Switzerland) , vol.17, no.12, 2025 (SCI-Expanded, SSCI, Scopus)

27. Corporate Transformation in the Face of Climate Change Crisis: The Role of Electric Vehicles

AKDEMİR ÖMÜR G., ÖZTIRAK M., YAZICI A. M., ÇİÇEKLİOĞLU H.

FISCAOECONOMIA , vol.9, no.2, pp.970-984, 2025 (TRDizin)

28. The Effect of Flexible Working Perception, Digital and Agile Organizational Culture on Technology Use: a Study from the Employees’ Perspective

Studia Humana , vol.14, no.2, pp.41-54, 2025 (Peer-Reviewed Journal)

29. Örgütsel Performans ve Sürdürülebilir Rekabet Stratejileri Arasında Örgütsel Çevikliğin Aracılık Rolü

Yazıcı A. M., Çiçeklioğlu H.

Journal of emerging economies and policy (Online) , vol.10, no.1, pp.109-121, 2025 (TRDizin)

30. Pathway to energy transition and sustainable environmental development and management: Analysis of hydropower energy policy as part of climate actions

Yazici A. M., Udemba E. N., Öztirak M., Bayram V., Mei Y.

Renewable Energy , vol.242, 2025 (SCI-Expanded, Scopus)

31. The Impact of Financial Institution Quality and Financial Stability on Trade-Adjusted Carbon Emissions: The Moderating Role of Green Innovation and Environmental Taxes

Radulescu M., Yazıcı A. M., Toy A., Öztırak M., Doğan M.

Sustainability (Switzerland) , vol.17, no.7, 2025 (SCI-Expanded, SSCI, Scopus)

32. The moderating role of environmental ethics in the effect of green innovation awareness on corporate social responsibility

Social Responsibility Journal , vol.21, no.4, pp.826-854, 2025 (ESCI, Scopus)

33. FROM BIOLOGY TO BUSINESS: MANAGEMENT PRONCIPLES OF HERDING

Journal of Academic Studies in Social Sciences , vol.1, no.1, pp.1-10, 2025 (Peer-Reviewed Journal)

34. Innovative Contributions of Space Research to Other Sectors: Recommendations for Technology Policy Makers

YAZICI A. M., DARICI S.

Journal of aviation (Online) , vol.9, no.1, pp.215-223, 2025 (TRDizin)

35. A Study on the Governance Scores of Firms: Evidence from Borsa Istanbul

YAZICI A. M., AKDEMİR ÖMÜR G., AŞKUN ÇELİK D.

Journal of emerging economies and policy (Online) , vol.9, no.1, pp.56-63, 2024 (TRDizin)

36. Applications and Future Perspectives of Swarm Intelligence in Unmanned and Autonomous Systems

Sosyal Mucit Academic Review , vol.5, pp.106-130, 2024 (TRDizin)

37. Big Data and Amoeba Organizations: Innovative Management in Decision Making Processes

YAZICI A. M., ÖZTIRAK M.

Research Studies Anatolia Journal , vol.7, no.4, pp.519-551, 2024 (Peer-Reviewed Journal)

38. The Mediating Role of Organizational Trust in the Effect of Social Sustainability on Organizational Resilience: Insights from the Energy Sector

YAZICI A. M., Özkan A.

Journal of Information and Organizational Sciences , vol.48, no.2, pp.353-371, 2024 (ESCI, Scopus)

39. Meta: XR-AR-MR and Mirror World Technologies Business Impact of Metaverse

Yazıcı A. M., Özkan A., Özkan H.

Journal of Metaverse , vol.4, no.1, pp.21-32, 2024 (Scopus)

40. THE MODERATING ROLE OF GENERAL ATTITUDE TOWARDS ARTIFICIAL INTELLIGENCE IN THE IMPACT OF DIGITAL TRANSFORMATION ON EMPLOYEE SATISFACTION

Yazıcı A. M., Sivaslıoğlu F.

Journal of research in business (online) , vol.9, no.2, pp.335-364, 2024 (TRDizin)

41. Beyond the Blue Planet: Risk Management Strategies for Space Programs

Journal of aviation (Online) , vol.8, no.1, pp.73-79, 2024 (TRDizin)

42. The moderator role of career decidedness in the effect of artificial intelligence anxiety on employment hope

Business and Management Studies: An International Journal , vol.11, no.4, pp.1260-1274, 2023 (TRDizin)

43. The Effect of Psychological Safety and Academic Burnout on Work Engagement: A Study on Public Universities in Turkiye

Yazıcı A. M., Mecek M.

İş ve İnsan Dergisi , vol.10, no.2, pp.141-156, 2023 (TRDizin)

44. THE MEDIATING ROLE OF JOB SATISFACTION IN THE EFFECT OF PSYCHOLOGICAL EMPOWERMENT ON ORGANIZATIONAL CITIZENSHIP

R&S - Research Studies Anatolia Journal , vol.6, no.4, pp.428-451, 2023 (Peer-Reviewed Journal)

45. A Bibliometric Analysis of Research on Climate and Change Business Enterprises

Yazıcı A. M., Uğurlu E., Güney S.

JOURNAL OF THE HUMAN AND SOCIAL SCIENCE RESEARCHES , vol.12, no.3, pp.2056-2077, 2023 (Peer-Reviewed Journal)

46. THE MODERATOR ROLE OF JOB STRESS IN THE RELATIONSHIP BETWEEN SUSTAINABLE LEADERSHIP AND INNOVATION STRATEGIES

Oztırak M., Yazıcı A. M.

Akademik Hassasiyetler , vol.10, no.22, pp.404-432, 2023 (TRDizin)

47. The Mediator Role of The Organizational Culture in The Relationship between Charismatic Leadership and Corporate Reputation

Yazıcı A. M., Öztirak M.

Organizacija , vol.56, no.3, pp.247-264, 2023 (ESCI, Scopus)

48. A Research Study Concerning the Regulatory Role of Organizational Justice in the Impact of Job Satisfaction on Organizational Commitment

İşletme Araştırmaları Dergisi , vol.15, no.2, pp.1549-1562, 2023 (TRDizin)

49. A New Model Inspired by the Pompeii Worm to Reverse Overheating in Nanosatellites

Yazıcı A. M., Persson E.

Space: Science and Technology (United States) , vol.3, 2023 (Scopus)

50. Holographic Organizations: Thinking Organizastions Like A Brain

International Journal of Business and Economic Studies , vol.4, no.2, pp.102-111, 2022 (Scopus, TRDizin)

51. A THEORETICAL DISCUSSION ON THE USE OF ARTIFICIAL INTELLIGENCE IN BUSINESS MODELS

Yazıcı A. M., Haqq-Mısra J.

Scientific Journal of Space Management and Space Economy , vol.1, no.1, pp.1-12, 2022 (Peer-Reviewed Journal)

52. Predictions and Possible Solutions for the Sustainability of Mars Settlement

Studia Humana , vol.11, no.1, pp.22-31, 2022 (Peer-Reviewed Journal)

53. IMPACT OF PANDEMIC COVID-19’S ON NATIONAL CURRENCY ANDFINANCIAL MARKETS: AN ANALYSIS ON DEVELOPING AND DEVELOPEDCOUNTRIES

Bağcı E., Yazıcı A. M.

Dicle Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi , vol.11, no.22, pp.337-351, 2021 (TRDizin)

54. Space Tourism: An Initiative Pushing Limits

Yazıcı A. M., Tıwarı S.

Journal of Tourism, Leisure and Hospitality , vol.3, no.1, pp.38-46, 2021 (TRDizin)

55. How Biomimicry Inspires Robotics For Space Research

Yazıcı A. M., Kınay M.

Havacılık ve Uzay Çalışmaları Dergisi , vol.1, no.2, pp.64-77, 2021 (Peer-Reviewed Journal)

56. Redefining The Business Life And Technostress During COVID-19

Studies on Social Science Insights , vol.1, no.1, pp.36-48, 2021 (Peer-Reviewed Journal)

57. An Investigation on The Economic Feasibility of Space Elevator

Yazıcı A. M., Kınay M.

Havacılık ve Uzay Çalışmaları Dergisi , vol.1, no.1, pp.33-47, 2020 (Peer-Reviewed Journal)

58. COMPARING AGILE LEADERSHIP WITH BIOMIMICRY-BASED GRAY WOLF: PROPOSING A NEW MODEL

Akkaya B., Yazıcı A. M.

Business and Management Studies: An International Journal , vol.8, no.2, pp.1455-1478, 2020 (TRDizin)

59. Industry 4.0 During Pandemic

İrge N. T., Yazıcı A. M.

Bilim-Teknoloji-Yenilik Ekosistemi Dergisi , vol.1, no.1, pp.1-10, 2020 (Peer-Reviewed Journal)

60. The New Opportunities in Space Economy

Yazıcı A. M., Darıcı S.

JOURNAL OF THE HUMAN AND SOCIAL SCIENCE RESEARCHES , vol.8, no.4, pp.3252-3271, 2019 (TRDizin)

61. THE IMPACT OF THE DEVELOPMENT OF NANOTECHNOLOGY ON THE SPACE ECONOMY

THE JOURNAL OF INTERNATIONAL SOCIAL RESEARCH , vol.11, no.59, 2018 (TRDizin)

62. MEDENİ DURUMUN VE EĞİTİMİN KADINLARIN İŞGÜCÜNE KATILIMINA ETKİSİ: TÜİK VERİLERİ ÜZERİNE AMPRİK BİR ÇALIŞMA

ASOSJOURNAL , vol.6, no.70, pp.452-464, 2018 (Peer-Reviewed Journal)

63. Avrupa Birliği'nin Sosyal Politikasının Gelişimi ve Türkiye'nin Avrupa Birliği Sosyal Politikasına Uyumu

YAZICI A. M., AKDEMİR ÖMÜR G.

Anadolu Bil Meslek Yüksekokulu Dergisi , no.44, 2016 (TRDizin)

Papers Presented at Peer-Reviewed Scientific Conferences 32

1. RESPONSIBLE ARTIFICIAL INTELLIGENCE AS A DRIVER OF NATIONAL ENVIRONMENTAL QUALITY

ICMO 2026 - 8th International Conference on Management and Organization, KARADAĞ, 3 - 06 June 2026, pp.109-113, (Summary Text)

2. Hybrid Biomimetic Intelligence Governance (HYBIG): Toward A Nature-Inspıred Paradigm of Organizational Intelligence

YAZICI A. M., ÜLKÜ T., ÇİÇEKLİOĞLU H.

XI. International Congress of Academic Studies, Turkey, 28 - 30 April 2026, pp.60, (Summary Text)

3. Reframing Artificial Intelligence in Organizations: A Literature Review on Human-Centered and Socio-Technical pproaches

Özdağ İ., YAZICI A. M., ÖZTIRAK M.

V. International BRITISH Congress on Interdisciplinary Scientific Research & Practices, London, Canada, 05 February 2026, (Summary Text)

4. ÖRGÜTSEL SESSİZLİĞİN TÜKENMİŞLİK ÜZERİNDEKİ ETKİSİ: BİR META ANALİZ YAKLAŞIMI

Çitli İ. İ., Akdemir Ömür G., Öztırak M., Çiçeklioğlu H., Yazıcı A. M.

24. International Business Congress, İzmir, Turkey, 8 - 10 May 2025, pp.613, (Summary Text)

5. THE SCALE OF INNOVATION: A META-ANALYTIC APPROACH TO THE IMPACT OF FIRM SIZE ON INNOVATIVE PERFORMANCE

SAATÇIOĞLU Ö. Y., ÇİÇEKLİOĞLU H., YAZICI A. M.

5th Current Issues in Business and Economic Studies, PRAGUE, Algeria, 19 - 21 July 2025, (Summary Text)

6. AI AND EMPLOYEE ADAPTATION: DEVELOPMENT AND VALIDATION OF A NEW SCALE

ÇİÇEKLİOĞLU H., YAZICI A. M., ÖZTIRAK M., YILMAZ O.

IX. ASC 2025 / SPRING Sustainable Society from the Perspective of Human, Technology, and Artificial Intelligence, Turkey, 15 - 18 May 2025, pp.64-65, (Summary Text)

7. FROM INSECT INTELLIGENCE TO ARTIFICIAL INTELLIGENCE: INTEGRATING COLLECTIVE BEHAVIOUR IN NATURE INTO ALGORITHMS

EJONS 18th INTERNATIONAL CONGRESS, Delhi, Canada, 10 - 11 February 2025, pp.91-92, (Summary Text)

8. FROM BIOLOGY TO BUSINESS: MANAGEMENT PRINCIPLES OF HERDING

YAZICI A. M., YELOĞLU H. O.

11th INTERNATIONAL PARIS CONGRESS ON SOCIAL SCIENCES & HUMANITIES, Paris, France, 5 - 09 February 2025, pp.293, (Summary Text)

9. Rapid Adaptation System in Business Management Processes Inspired by The Shape-Changing Flow of Lightning

6THINTERNATIONAL ENGINEERING AND TECHNOLOGY MANAGEMENT SUMMIT 2024, Ankara, Turkey, 17 - 19 October 2024, pp.23, (Summary Text)

10. Esnek Çalışma Algısının, Dijital ve Çevik Örgüt Kültürünün Teknoloji Kullanımı Üzerindeki Etkisi: Çalışanların Perspektifinden Bir İnceleme

AKDEMİR ÖMÜR G., ÖZTIRAK M., YAZICI A. M., ÇİÇEKLİOĞLU H.

11. Örgütsel Davranış Kongresi, 31 October - 03 November 2024, pp.183-190, (Full Text)

11. Applications and Future Perspectives of Swarm Intelligence in Unmanned and Autonomous Systems

YAZICI A. M., AKDEMİR ÖMÜR G., AŞKUN ÇELİK D.

The 1st Annual Meeting of Turkish Academy of Management (TAOM), Turkey, 2 - 05 September 2024, (Summary Text)

12. FLEXIBLE WORKING AND ENVIRONMENTAL SUSTAINABILITY: DEVELOPING A BUSINESS MODEL IN HARMONY WITH NATURE

10th International EUROPEAN CONGRESS ON SCIENTIFIC RESEARCH, Netherlands, 26 - 28 July 2024, pp.167, (Summary Text)

13. CORPORATE TRANSFORMATION IN THE FACE OF THE CLIMATE CHANGE CRISIS: THE ROLE OF ELECTRIC VEHICLES

International British Congress on Interdisciplinary Scientific Research & Practices, London, Canada, 27 - 29 June 2024, pp.105, (Summary Text)

14. ÇEVİKLİK KAVRAMI ÜZERİNE BİBLİYOMETRİK BİR ANALİZ

32. ULUSAL YÖNETİM VE ORGANİZASYON KONGRESİ, Giresun, Turkey, 23 - 25 May 2024, pp.339-346, (Summary Text)

15. SÜRDÜRÜLEBİLİR REKABET STRATEJİLERİNİN ÖRGÜTSEL PERFORMANS ÜZERİNDEKİ ETKİSİNDE ÖRGÜTSEL ÇEVİKLİĞİN ARACI ROLÜ

23. Uluslararası İşletmecilik Kongresi, Kocaeli, Turkey, 9 - 11 May 2024, pp.172-181, (Summary Text)

16. EARTHQUAKE AS A STRESSOR: ITS EFFECT ON CAREER MOTIVATION AND JOB PERFORMANCE

YAZICI A. M., YILMAZ O.

VII. ASC 2024 / SPRING CONGRESS, Girne, Cyprus (Kktc), 2 - 04 May 2024, pp.1, (Summary Text)

17. THE EFFECTS OF BIOMIMICRY APPLICATIONS ON LEADERSHIP AND STRATEGY IN ORGANIZATIONS

8TH INTERNATIONAL TOKYO CONFERENCE ON INNOVATIVE STUDIES OF CONTEMPORARY SCIENCES, Tokyo, Japan, 12 - 14 January 2024, pp.179-180, (Summary Text)

18. Yönetimde Biyomimikri Uygulamalarının Performans ve Verimlilik Üzerindeki Etkileri

X. Yıldız Uluslararası Sosyal Bilimler Kongresi, İstanbul, Turkey, 21 - 22 December 2023, pp.150, (Summary Text)

19. Capturing Small Space Debris: Inspired by the Frog’s Tongue’s Strategy for Catching Its Prey

YAZICI A. M., Persson E.

International Engineering and Technology Management Summit 2023– ETMS2023, İstanbul, Turkey, 19 October 2023, (Summary Text)

20. Sustainable Space Ventures: Balancing Business Growth with Environmental Responsibility

9 th International EMI Entrepreneurship & Social Sciences Congress, Toskent, Uzbekistan, 7 - 10 November 2023, pp.26-27, (Summary Text)

21. Exploring the factors that contribute to the popularity of Sikkimese Ethnic Fusion food entrepreneurs in Sikkim

Norhidayah A., Albattat A., Sinha R., Yazıcı A. M., Hafez N., Halil A.

3rd USBED Conference, İstanbul, Turkey, 19 - 21 October 2023, pp.218-232, (Full Text)

22. HARNESSING THE POWER OF DATA MINING: ENHANCING DECISIONMAKING ACROSS INDUSTRIES

International Social Sciences and Humanities Academy Congress, İzmir, Turkey, 15 - 17 September 2023, pp.79-80, (Summary Text)

23. BIOMIMICRY AND CREATIVITY: ENHANCING INNOVATION PROCESSES IN ORGANIZATIONS

8. ULUSLARARASI SOSYAL BİLİMLER VE İNOVASYON KONGRESİ, Ankara, Turkey, 14 - 15 October 2023, pp.361-362, (Summary Text)

24. Sustainability and Innovation: Innovative Approaches in Green Economy

GELISIM-UWE 2023 7th International Conference on Economics and Finance Future Economic Order: Challenges in Economics in the Face of Climate Changes, Energy Bottleneck and Warfare Online Conference, İstanbul, Turkey, 5 October - 06 November 2023, pp.14-16, (Summary Text)

25. Innovation and Competitiveness in the New Normalization Process: The Role of Management Strategies

7 th International CEO Communication, Economics, Organization & Social Sciences Congress, Toskent, Uzbekistan, 23 - 24 September 2023, pp.7, (Summary Text)

26. RPA (ROBOTIC PROCESS AUTOMATION) APPLICATIONS IN BUSINESS PROCESSES: EFFICIENCY AND COST SAVINGS